Answers 24/7 from $99/mo

Virtual Receptionist

A virtual receptionist gives you a professional front desk without the salary, the payroll taxes or the sick days. Traditional virtual receptionist companies staff call centers and bill you by the minute or by the call. Nicole does the same job with an AI voice: flat monthly pricing, zero hold time, and every call answered on the first ring.

In short

A virtual receptionist is an off-site service that answers your business calls, screens and routes them, books appointments and delivers messages — without you employing a front-desk person.

What A Virtual Receptionist Handles

  • Greeting callers in your business name with your script.
  • Screening out spam, robocalls and sales pitches before they reach you.
  • Answering common questions so you are not repeating yourself twenty times a day.
  • Scheduling, rescheduling and confirming appointments.
  • Taking detailed messages and delivering them by text and email instantly.
  • Escalating genuine emergencies to a live person on your rules.

AI Virtual Receptionist vs A Staffed Call Center

Human virtual receptionist services typically charge per minute or per call, which means a busy month costs you more exactly when your margins are tightest. They also queue calls at peak times, and the operator is reading a short script rather than knowing your business. An AI virtual receptionist answers unlimited simultaneous calls, never puts anyone on hold, and knows everything you have taught it.

What You Save Versus Hiring In-House

A full-time receptionist in most US markets costs $38,000–$52,000 a year plus benefits, and still only covers roughly 40 of the 168 hours in a week. Nicole covers all 168 for a flat monthly fee starting at $99, and does not need training time, cover for lunch breaks, or a desk.

Keep Your Existing Phone Number

You can forward your current business line to Nicole, port the number across, or get a new local number. Nothing on your business cards, trucks or Google Business Profile has to change.

Simple pricing, no contracts

Every plan includes Nicole answering 24/7 and no contracts — cancel anytime. Starter comes with a 7-day free trial. Pick the call volume that fits your business.

Starter

$99/month

$99 one-time setup fee

Includes 250 minutes of AI call time each month.

7-day free trial · Cancel anytime

  • AI receptionist coverage
  • Lead capture and message taking
  • Basic FAQ handling
  • 2 custom call-handling instructions
  • Automatic spam protection
Most popular

Growth

$199/month

$199 one-time setup fee

Includes 500 minutes of AI call time each month.

Cancel anytime

  • Everything in Starter
  • More customized call handling
  • Appointment booking when configured
  • Warm transfer when configured

Extreme Pro

$299/month

$299 one-time setup fee

Includes 1,000 minutes of AI call time each month.

Cancel anytime

  • Everything in Growth
  • Expanded custom call handling
  • Advanced call routing when configured
  • Additional business training and information when configured
  • Priority support as offered

7-day free trial on Starter · Cancel anytime · No contracts

Compare all plans →Or call (415) 413-5576

Frequently Asked Questions

What is the difference between a virtual receptionist and an answering service?

An answering service traditionally takes messages and forwards them. A virtual receptionist does more of the front-desk job: screening, answering questions about your business, booking appointments and routing calls. Nicole does the full virtual receptionist job.

Can a virtual receptionist book appointments on my calendar?

Yes. Nicole checks availability and books directly, so the caller hangs up with a confirmed time rather than a promise that someone will call back.

Will I be billed per minute?

No. Pricing is a flat monthly plan that includes up to 250 minutes of AI call time. You always know what the bill will be.

How much does it cost?

Plans start at $99/month (Starter), $199/month (Growth) and $299/month (Pro). Every plan includes up to 250 minutes of AI call time each month, 24/7 answering, call transcripts and text summaries. There are no per-call operator fees and no contracts.

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Serving Businesses Nationwide

Nicole answers for businesses anywhere in the US. The Bay Area is home — here are the cities we cover most.

Hear it before you buy it

Call Nicole and put her through the same questions your customers ask.

Try Nicole Now — (415) 413-5576