Answers 24/7 from $99/mo

Live Answering Service

The point of a live answering service is that the caller talks to something that talks back — right now, not after four rings and a beep. Nicole answers live on every call, 24 hours a day, and holds a genuine back-and-forth conversation: she asks questions, listens to the answers, and resolves the call.

Try Nicole Now — (415) 413-5576See pricing

In short

A live answering service means every caller reaches a real, responsive conversation instead of voicemail or an automated menu.

Live Means No Voicemail And No Menu Tree

Around three quarters of callers who hit voicemail hang up without leaving a message, and a phone tree is barely better. A live answering service removes both. The caller speaks, and someone answers — instantly, every time, including the ones that come in at 11pm.

What Happens On A Live Call

  • Answered in under a second in your business name.
  • Real dialogue: questions asked and answered in both directions.
  • Appointment booked while the caller is still on the line.
  • Urgent calls escalated to your phone immediately.
  • Written summary and transcript delivered to you within seconds of hang-up.

Live Coverage That Does Not Cost More At Night

Traditional live answering services charge a premium for after-hours and holiday coverage, which is exactly when the most urgent calls arrive. Nicole's rate is the same at 3am on Christmas Day as it is on a Tuesday morning.

Bilingual And Accent-Tolerant

Nicole handles accents and noisy environments well and can hold conversations in Spanish as well as English, so you are not losing callers because of the line quality on a job site.

Simple pricing, no contracts

7-day free trial on every plan · Cancel anytime · No contracts. Start on Starter — $99/month. Growth and Extreme Pro are direct upgrades. Pick the call volume that fits your business.

Starter

STARTER

$99/month

$99 one-time setup fee

250 AI minutes/month

7-day free trial · Cancel anytime

  • AI receptionist
  • Lead capture
  • Message taking
  • FAQ handling
  • Spam protection
  • Custom call instructions
Start Your Free 7 Day Trial

Growth

⭐ MOST POPULAR

$199/month

$199 one-time setup fee

500 AI minutes/month

7-day free trial · Cancel anytime

  • Everything in Starter, plus:
  • Appointment booking
  • More advanced call handling
  • Warm transfers
  • Additional customization
Start Your Free 7 Day Trial

Extreme Pro

EXTREME PRO

$299/month

$299 one-time setup fee

1,000 AI minutes/month

7-day free trial · Cancel anytime

  • Everything in Growth, plus:
  • Advanced call routing
  • Expanded customization
  • Additional business training
  • Priority setup/support
Start Your Free 7 Day Trial

7-day free trial on every plan · Cancel anytime · No contracts

Compare all plans →Or call (415) 413-5576

Frequently Asked Questions

Is a live answering service the same as a human operator?

'Live' means the caller gets a real, responsive conversation rather than voicemail. Nicole is an AI voice agent — live and conversational, available 24/7, without call-center hold times.

What if the caller insists on speaking to a person?

You set that rule. Nicole can transfer to your cell, an on-call number or a team member the moment a caller asks for a human.

Are calls recorded?

Yes, and transcribed. You get a searchable record of every conversation in your dashboard.

How much does it cost?

Plans start at $99/month (Starter), $199/month (Growth) and $299/month (Pro). Every plan includes up to 250 minutes of AI call time each month, 24/7 answering, call transcripts and text summaries. There are no per-call operator fees and no contracts.

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Missed call revenue calculator →By industry →How it works →

Serving Businesses Nationwide

Nicole answers for businesses anywhere in the US. The Bay Area is home — here are the cities we cover most.

San FranciscoSan JoseOaklandFremontBerkeleyHaywardSan MateoSanta ClaraSunnyvaleWalnut Creek

Hear it before you buy it

Call Nicole and put her through the same questions your customers ask.

Try Nicole Now — (415) 413-5576