Answers 24/7 from $99/mo

Live Answering Service

The point of a live answering service is that the caller talks to something that talks back — right now, not after four rings and a beep. Nicole answers live on every call, 24 hours a day, and holds a genuine back-and-forth conversation: she asks questions, listens to the answers, and resolves the call.

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In short

A live answering service means every caller reaches a real, responsive conversation instead of voicemail or an automated menu.

Live Means No Voicemail And No Menu Tree

Around three quarters of callers who hit voicemail hang up without leaving a message, and a phone tree is barely better. A live answering service removes both. The caller speaks, and someone answers — instantly, every time, including the ones that come in at 11pm.

What Happens On A Live Call

Answered in under a second in your business name.
Real dialogue: questions asked and answered in both directions.
Appointment booked while the caller is still on the line.
Urgent calls escalated to your phone immediately.
Written summary and transcript delivered to you within seconds of hang-up.

Live Coverage That Does Not Cost More At Night

Traditional live answering services charge a premium for after-hours and holiday coverage, which is exactly when the most urgent calls arrive. Nicole's rate is the same at 3am on Christmas Day as it is on a Tuesday morning.

Bilingual And Accent-Tolerant

Nicole handles accents and noisy environments well and can hold conversations in Spanish as well as English, so you are not losing callers because of the line quality on a job site.

Simple pricing, no contracts

Every plan includes Nicole answering 24/7 and no contracts — cancel anytime. Starter comes with a 7-day free trial. Pick the call volume that fits your business.

Starter

$99/month

$99 one-time setup fee

Includes 250 minutes of AI call time each month.

7-day free trial · Cancel anytime

AI receptionist coverage
Lead capture and message taking
Basic FAQ handling
2 custom call-handling instructions
Automatic spam protection

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Frequently Asked Questions

Is a live answering service the same as a human operator?

'Live' means the caller gets a real, responsive conversation rather than voicemail. Nicole is an AI voice agent — live and conversational, available 24/7, without call-center hold times.

What if the caller insists on speaking to a person?

You set that rule. Nicole can transfer to your cell, an on-call number or a team member the moment a caller asks for a human.

Are calls recorded?

Yes, and transcribed. You get a searchable record of every conversation in your dashboard.

How much does it cost?

Plans start at $99/month (Starter), $199/month (Growth) and $299/month (Pro). Every plan includes up to 250 minutes of AI call time each month, 24/7 answering, call transcripts and text summaries. There are no per-call operator fees and no contracts.

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Serving Businesses Nationwide

Nicole answers for businesses anywhere in the US. The Bay Area is home — here are the cities we cover most.

San Francisco San Jose Oakland Fremont Berkeley Hayward San Mateo Santa Clara Sunnyvale Walnut Creek

Hear it before you buy it

Call Nicole and put her through the same questions your customers ask.

Try Nicole Now — (415) 413-5576