Automated Receptionist

Auto Attendant vs Conversational Automated Receptionist

• Auto attendant: fixed menu, keypad input, no understanding, high abandon rate.
• Conversational: open question, natural speech, understands intent, resolves the call.
• Auto attendant: routes to a person who may not be there.
• Conversational: answers the question or books the appointment itself.
• Auto attendant: no record of the call.
• Conversational: full transcript, summary and follow-up task.

What Automation Should And Should Not Do

Automation should absorb the repetitive 90%: hours, location, pricing ranges, availability, basic triage and booking. It should not stonewall a caller who needs a person. Nicole is configured to hand off the moment the call is genuinely outside her scope, so automation never becomes a wall between you and a customer.

Set The Rules Once, They Run Every Call

• Which words or situations count as an emergency.
• Who gets called, in what order, and how many rings before the next person.
• What she should never quote or promise.
• Which callers get a text follow-up and what it says.

Consistency Is The Real Benefit

An automated receptionist gives every caller the same greeting, the same questions and the same accuracy on the busiest Friday of the year and on a quiet Sunday night. That consistency is very hard to buy from a rota of humans.

Simple pricing, no contracts

7-day free trial on every plan · Cancel anytime · No contracts. Start on Starter — $99/month. Growth and Extreme Pro are direct upgrades. Pick the call volume that fits your business.

Frequently Asked Questions

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Serving Businesses Nationwide

Nicole answers for businesses anywhere in the US. The Bay Area is home — here are the cities we cover most.