Answers 24/7 from $99/mo

Call Forwarding Service: Forward Your Business Line to a 24/7 Receptionist

Most business owners search for call forwarding because they want calls to reach them somewhere other than the desk phone. But forwarding to your cell just moves the problem: you still can't answer while you're working. The better move is forwarding to something that always answers — and only passes the important calls on to you.

Try Nicole Now — (415) 413-5576See pricing

In short

A call forwarding service sends calls from your business number to another destination — a cell phone, another office, or an answering service. You keep your number; callers dial it as usual. Forwarding can be always-on, only when you're busy or don't answer, or on a schedule such as after hours.

The Three Kinds Of Call Forwarding

  • Unconditional (always): every call goes straight to the forwarding number.
  • Conditional (no answer or busy): your phone rings first; if you don't pick up after a few rings, the call forwards.
  • Scheduled: calls forward during set hours, like nights and weekends.

How To Set Up Forwarding

Most carriers let you turn forwarding on from your phone's settings, a star code, or your provider's online portal — codes differ by carrier, so check your carrier's help page or call support. VoIP systems (RingCentral, Google Voice, Grasshopper and similar) have forwarding rules in their admin settings. When you sign up, we walk you through the exact steps for your carrier on your setup call.

Forward To An Answer, Not Another Ringing Phone

When calls forward to Nicole, they're answered on the first ring in your business name. She books the job or takes the details, transfers the urgent ones to you live if you want, and texts you a summary of every call. Your customers never know the call moved.

Recommended Setup For Most Small Businesses

  • Conditional forwarding during the day: you answer when you can, Nicole catches the rest.
  • Unconditional forwarding after hours, so nights and weekends are fully covered.
  • Live transfer rules for true emergencies.

Simple pricing, no contracts

7-day free trial on every plan · Cancel anytime · No contracts. Start on Starter — $99/month. Growth and Extreme Pro are direct upgrades. Pick the call volume that fits your business.

Starter

STARTER

$99/month

$99 one-time setup fee

250 AI minutes/month

7-day free trial · Cancel anytime

  • AI receptionist
  • Lead capture
  • Message taking
  • FAQ handling
  • Spam protection
  • Custom call instructions
Start Your Free 7 Day Trial

Growth

⭐ MOST POPULAR

$199/month

$199 one-time setup fee

500 AI minutes/month

7-day free trial · Cancel anytime

  • Everything in Starter, plus:
  • Appointment booking
  • More advanced call handling
  • Warm transfers
  • Additional customization
Start Your Free 7 Day Trial

Extreme Pro

EXTREME PRO

$299/month

$299 one-time setup fee

1,000 AI minutes/month

7-day free trial · Cancel anytime

  • Everything in Growth, plus:
  • Advanced call routing
  • Expanded customization
  • Additional business training
  • Priority setup/support
Start Your Free 7 Day Trial

7-day free trial on every plan · Cancel anytime · No contracts

Compare all plans →Or call (415) 413-5576

Frequently Asked Questions

Will I lose my business phone number?

No. Forwarding keeps your number exactly as it is — you can turn it on or off anytime.

Does call forwarding cost extra?

Some carriers include forwarding free, others charge a small fee. Check your plan.

Can forwarded calls come back to me?

Yes. Nicole can transfer calls to you live based on rules you set.

How much does it cost, and is there a free trial?

Plans are $99/month (250 minutes), $199/month (500 minutes) and $299/month (1,000 minutes). Every plan starts with a 7-day free trial — nothing is charged until the trial ends, and you can cancel anytime. A one-time setup fee equal to one month only applies if you stay.

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Serving Businesses Nationwide

Nicole answers for businesses anywhere in the US. The Bay Area is home — here are the cities we cover most.

San FranciscoSan JoseOaklandFremontBerkeleyHaywardSan MateoSanta ClaraSunnyvaleWalnut Creek

Hear it before you buy it

Call Nicole and put her through the same questions your customers ask.

Try Nicole Now — (415) 413-5576