Answers 24/7 from $99/mo
Your business closes at 5. Your customers don't. Evenings and weekends are when people finally get home, notice the problem, and pick up the phone. If those calls hit voicemail, you start every Monday calling back people who already hired someone else. An after hours answering service turns those hours into booked work — without you sleeping with your phone on the pillow.
An after hours answering service answers your business phone when your office is closed — evenings, overnight, weekends and holidays. It greets callers in your name, takes their details or books an appointment, and only wakes you for the calls you've marked as urgent.
The biggest fear with after-hours coverage is getting a 2am call about a quote request. With Nicole you set the rules: true emergencies (you define them — gas smell, flooding, no heat below freezing) get texted or transferred to you immediately; everything else is booked or captured as a message waiting for you in the morning.
Traditional after-hours services often charge per minute, with higher rates on nights and holidays. Nicole is a flat monthly plan — the same price at 3pm and 3am — and she never puts a caller on hold.
7-day free trial on every plan · Cancel anytime · No contracts. Start on Starter — $99/month. Growth and Extreme Pro are direct upgrades. Pick the call volume that fits your business.
Starter
STARTER$99/month
$99 one-time setup fee
250 AI minutes/month
7-day free trial · Cancel anytime
Growth
⭐ MOST POPULAR$199/month
$199 one-time setup fee
500 AI minutes/month
7-day free trial · Cancel anytime
Extreme Pro
EXTREME PRO$299/month
$299 one-time setup fee
1,000 AI minutes/month
7-day free trial · Cancel anytime
7-day free trial on every plan · Cancel anytime · No contracts
Compare all plans →Or call (415) 413-5576Yes. Forward your line only when your office is closed, and answer it yourself during the day.
No. Only calls that match your emergency rules reach you right away. Everything else waits as a text or email summary.
No. You keep your number and forward it to Nicole — all the time, after hours only, or only when you don't pick up within a few rings.
Plans are $99/month (250 minutes), $199/month (500 minutes) and $299/month (1,000 minutes). Every plan starts with a 7-day free trial — nothing is charged until the trial ends, and you can cancel anytime. A one-time setup fee equal to one month only applies if you stay.
Nicole answers for businesses anywhere in the US. The Bay Area is home — here are the cities we cover most.
Call Nicole and put her through the same questions your customers ask.
Try Nicole Now — (415) 413-5576