Answers 24/7 from $99/mo

Phone Answering Service

A phone answering service exists for one reason: the phone should never ring out. Nicole answers every inbound call in your business name, day or night, holds a real conversation with the caller, and delivers you a written record of what was said — so you can be on a ladder, in a chair, or asleep, and still capture the work.

Try Nicole Now — (415) 413-5576See pricing

In short

A phone answering service answers inbound calls on behalf of your business, takes the caller's details, answers routine questions and passes urgent calls through to you.

Every Call Answered, Including The Ones You Miss Now

  • After-hours calls between 5pm and 8am, when most emergency work comes in.
  • Weekend and holiday calls that currently reach voicemail.
  • Overflow calls when you are already on the line with someone else.
  • Calls that arrive while you are driving, on site, or with a customer.

What The Caller Experiences

No menu tree, no hold music, no 'press 1 for sales'. Nicole picks up in under a second, greets them by your business name, and asks how she can help. She listens, answers, and either books them in or takes their details and tells them exactly when you will call back.

What You Receive After Every Call

  • A text summary with the caller's name, number and reason for calling.
  • A full transcript you can search later.
  • The recording, if you want it.
  • An appointment on your calendar when one was booked.
  • An instant phone call to you when the caller's issue matched your emergency rules.

Flat Pricing Instead Of Per-Call Billing

Traditional phone answering services bill per call or per minute, so a good month for your marketing is an expensive month for your phone bill. Nicole's plans are flat: $99, $199 or $299 a month, each including up to 250 minutes of AI call time.

Simple pricing, no contracts

7-day free trial on every plan · Cancel anytime · No contracts. Start on Starter — $99/month. Growth and Extreme Pro are direct upgrades. Pick the call volume that fits your business.

Starter

STARTER

$99/month

$99 one-time setup fee

250 AI minutes/month

7-day free trial · Cancel anytime

  • AI receptionist
  • Lead capture
  • Message taking
  • FAQ handling
  • Spam protection
  • Custom call instructions
Start Your Free 7 Day Trial

Growth

⭐ MOST POPULAR

$199/month

$199 one-time setup fee

500 AI minutes/month

7-day free trial · Cancel anytime

  • Everything in Starter, plus:
  • Appointment booking
  • More advanced call handling
  • Warm transfers
  • Additional customization
Start Your Free 7 Day Trial

Extreme Pro

EXTREME PRO

$299/month

$299 one-time setup fee

1,000 AI minutes/month

7-day free trial · Cancel anytime

  • Everything in Growth, plus:
  • Advanced call routing
  • Expanded customization
  • Additional business training
  • Priority setup/support
Start Your Free 7 Day Trial

7-day free trial on every plan · Cancel anytime · No contracts

Compare all plans →Or call (415) 413-5576

Frequently Asked Questions

Is this a 24/7 phone answering service?

Yes — 24 hours a day, 7 days a week, including holidays, at the same flat rate. There is no after-hours premium.

Can it handle several calls at once?

Yes. Nicole answers unlimited simultaneous calls, so nobody hears a busy signal or waits in a queue even during a rush.

Do I have to change my phone number?

No. Forward your existing business line to Nicole, or port the number over. Your marketing and signage stay exactly as they are.

How much does it cost?

Plans start at $99/month (Starter), $199/month (Growth) and $299/month (Pro). Every plan includes up to 250 minutes of AI call time each month, 24/7 answering, call transcripts and text summaries. There are no per-call operator fees and no contracts.

Keep Reading

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Missed call revenue calculator →By industry →How it works →

Serving Businesses Nationwide

Nicole answers for businesses anywhere in the US. The Bay Area is home — here are the cities we cover most.

San FranciscoSan JoseOaklandFremontBerkeleyHaywardSan MateoSanta ClaraSunnyvaleWalnut Creek

Hear it before you buy it

Call Nicole and put her through the same questions your customers ask.

Try Nicole Now — (415) 413-5576