Answers 24/7 from $99/mo

Answering Service for Plumbers

Plumbing calls are urgent and expensive. The homeowner with water spreading across the kitchen floor isn't leaving a voicemail — they're calling every plumber on the map. Meanwhile you're elbow-deep in someone else's crawlspace. An answering service built for plumbers catches that call, keeps the customer calm, and gets you the address before they hang up.

Try Nicole Now — (415) 413-5576See pricing

In short

An answering service for plumbers answers calls while you're working, asks whether water is actively leaking and if it's shut off, captures the address and fixture, flags emergencies to you right away, and books routine work like drain cleaning and water heater estimates.

Questions Nicole Asks On Plumbing Calls

  • Is water actively leaking right now? Is the main shut off?
  • Which fixture: toilet, sink, water heater, main line, sewer?
  • Is sewage backing up anywhere?
  • Address, cross street and best callback number.
  • Home or business, and is someone there to let you in?

Helpful Instructions For Panicking Callers

You can have Nicole tell callers with an active leak how to find and close the main water shutoff while they wait. It reduces damage, calms the caller, and makes your crew look good before you arrive.

Emergencies vs. Routine Jobs

  • Burst pipes, sewage backups and no water: texted or transferred to you immediately.
  • Drain cleaning, water heater quotes and fixture installs: booked into open slots.
  • Remodel and repipe estimates: details captured and sent to you.

Pricing

Plans start at $99/month with a 7-day free trial. One saved emergency call usually covers the month. Call (415) 413-5576 to hear it answer.

Simple pricing, no contracts

7-day free trial on every plan · Cancel anytime · No contracts. Start on Starter — $99/month. Growth and Extreme Pro are direct upgrades. Pick the call volume that fits your business.

Starter

STARTER

$99/month

$99 one-time setup fee

250 AI minutes/month

7-day free trial · Cancel anytime

  • AI receptionist
  • Lead capture
  • Message taking
  • FAQ handling
  • Spam protection
  • Custom call instructions
Start Your Free 7 Day Trial

Growth

⭐ MOST POPULAR

$199/month

$199 one-time setup fee

500 AI minutes/month

7-day free trial · Cancel anytime

  • Everything in Starter, plus:
  • Appointment booking
  • More advanced call handling
  • Warm transfers
  • Additional customization
Start Your Free 7 Day Trial

Extreme Pro

EXTREME PRO

$299/month

$299 one-time setup fee

1,000 AI minutes/month

7-day free trial · Cancel anytime

  • Everything in Growth, plus:
  • Advanced call routing
  • Expanded customization
  • Additional business training
  • Priority setup/support
Start Your Free 7 Day Trial

7-day free trial on every plan · Cancel anytime · No contracts

Compare all plans →Or call (415) 413-5576

Frequently Asked Questions

Can it tell a real emergency from a dripping faucet?

Yes. You set the rules and Nicole asks the questions to sort them.

Will it give prices?

Only what you tell her to — for example, your trip charge or a typical drain-cleaning range.

Do I have to change my phone number?

No. You keep your number and forward it to Nicole — all the time, after hours only, or only when you don't pick up within a few rings.

How much does it cost, and is there a free trial?

Plans are $99/month (250 minutes), $199/month (500 minutes) and $299/month (1,000 minutes). Every plan starts with a 7-day free trial — nothing is charged until the trial ends, and you can cancel anytime. A one-time setup fee equal to one month only applies if you stay.

Keep Reading

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Missed call revenue calculator →By industry →How it works →

Serving Businesses Nationwide

Nicole answers for businesses anywhere in the US. The Bay Area is home — here are the cities we cover most.

San FranciscoSan JoseOaklandFremontBerkeleyHaywardSan MateoSanta ClaraSunnyvaleWalnut Creek

Hear it before you buy it

Call Nicole and put her through the same questions your customers ask.

Try Nicole Now — (415) 413-5576