Answers 24/7 from $99/mo
HVAC phone volume follows the weather. The first 95-degree week or the first hard freeze can triple your calls overnight — exactly when every tech is already booked solid. Homeowners don't wait; they call down the list. An HVAC answering service answers all of them at once and decides which ones need a truck tonight.
An answering service for HVAC companies answers calls 24/7, asks whether it's no heat or no cooling, how old the system is and whether there's a gas smell, flags true emergencies to the on-call tech, and books maintenance and estimate appointments into open slots.
When volume spikes, a human dispatcher can only take one call at a time and the rest go to voicemail. Nicole answers many at once, so even your busiest day doesn't lose a lead. Emergencies get prioritized; tune-ups and quotes get booked for later in the week.
Callers reporting a gas smell or CO alarm are told to leave the home and call the gas company or 911 first — in wording you approve — and the call is flagged to you immediately.
Plan members expect fast answers. Nicole can recognize them, book their seasonal tune-up, and keep them from drifting to a competitor. Plans start at $99/month with a 7-day free trial. Call (415) 413-5576 to hear her.
7-day free trial on every plan · Cancel anytime · No contracts. Start on Starter — $99/month. Growth and Extreme Pro are direct upgrades. Pick the call volume that fits your business.
Starter
STARTER$99/month
$99 one-time setup fee
250 AI minutes/month
7-day free trial · Cancel anytime
Growth
⭐ MOST POPULAR$199/month
$199 one-time setup fee
500 AI minutes/month
7-day free trial · Cancel anytime
Extreme Pro
EXTREME PRO$299/month
$299 one-time setup fee
1,000 AI minutes/month
7-day free trial · Cancel anytime
7-day free trial on every plan · Cancel anytime · No contracts
Compare all plans →Or call (415) 413-5576Yes. Nicole answers multiple calls at the same time — no busy signals.
Yes. Urgent calls can be texted or transferred to whoever is on call.
No. You keep your number and forward it to Nicole — all the time, after hours only, or only when you don't pick up within a few rings.
Plans are $99/month (250 minutes), $199/month (500 minutes) and $299/month (1,000 minutes). Every plan starts with a 7-day free trial — nothing is charged until the trial ends, and you can cancel anytime. A one-time setup fee equal to one month only applies if you stay.
Nicole answers for businesses anywhere in the US. The Bay Area is home — here are the cities we cover most.
Call Nicole and put her through the same questions your customers ask.
Try Nicole Now — (415) 413-5576