Answers 24/7 from $99/mo

Legal Answering Service for Law Firms

Someone calling a law firm has usually just had something go badly wrong — an arrest, an accident, an eviction notice, a divorce filing. They're scared, and they call firm after firm until a person answers. If your firm is in court or it's 8pm, that person is at another firm. A legal answering service makes sure the first voice they hear is yours.

In short

A legal answering service answers a law firm's phone when attorneys and staff can't — during court, meetings, and after hours. It greets callers in the firm's name, collects basic intake details such as the type of matter and contact information, books consultations, and routes urgent calls by the firm's rules.

Intake Details Nicole Can Collect

  • Caller's name, phone number and best time to reach them.
  • Type of matter: criminal, personal injury, family, immigration, employment, estate and so on.
  • Key dates you care about — court dates, accident dates, deadlines.
  • How they heard about the firm.
  • Whether they want to book a consultation.

What It Won't Do

An answering service doesn't give legal advice or form an attorney-client relationship. Nicole can say so plainly on every call, using wording you approve, and pass the caller's details to the right attorney. You also control what she collects — keep intake to the basics and handle sensitive facts in the consultation.

Why Speed Matters For Firms

Prospective clients rarely wait for a callback on a serious matter. Firms that answer first, and book a consultation on that call, win more of them. An AI receptionist answers instantly, any hour, including several calls at once after a weekend.

Routing By Practice Area

Multi-attorney firms can have Nicole route calls by matter type — criminal calls to one attorney's cell, family law to another — and send every intake summary to a shared inbox.

Simple pricing, no contracts

7-day free trial on every plan · Cancel anytime · No contracts. Start on Starter — $99/month. Growth and Extreme Pro are direct upgrades. Pick the call volume that fits your business.

Starter

STARTER

$99/month

$99 one-time setup fee

250 AI minutes/month

7-day free trial · Cancel anytime

  • AI receptionist
  • Lead capture
  • Message taking
  • FAQ handling
  • Spam protection
  • Custom call instructions

Growth

⭐ MOST POPULAR

$199/month

$199 one-time setup fee

500 AI minutes/month

7-day free trial · Cancel anytime

  • Everything in Starter, plus:
  • Appointment booking
  • More advanced call handling
  • Warm transfers
  • Additional customization

Extreme Pro

EXTREME PRO

$299/month

$299 one-time setup fee

1,000 AI minutes/month

7-day free trial · Cancel anytime

  • Everything in Growth, plus:
  • Advanced call routing
  • Expanded customization
  • Additional business training
  • Priority setup/support

7-day free trial on every plan · Cancel anytime · No contracts

Compare all plans →Or call (415) 413-5576

Frequently Asked Questions

Can the answering service book consultations?

Yes. Nicole can offer consultation times you've opened, or take the caller's preference and send it to your staff.

Does it give legal advice?

No. It answers, collects intake details you choose, and routes the call. You can have it say that clearly on every call.

Can it handle Spanish-speaking callers?

Ask us during setup about language options for your firm.

How much does it cost, and is there a free trial?

Plans are $99/month (250 minutes), $199/month (500 minutes) and $299/month (1,000 minutes). Every plan starts with a 7-day free trial — nothing is charged until the trial ends, and you can cancel anytime. A one-time setup fee equal to one month only applies if you stay.

Keep Reading

Missed call revenue calculator →By industry →How it works →

Serving Businesses Nationwide

Nicole answers for businesses anywhere in the US. The Bay Area is home — here are the cities we cover most.

Hear it before you buy it

Call Nicole and put her through the same questions your customers ask.

Try Nicole Now — (415) 413-5576