Cost

How Much Does A Missed Call Cost A Dental practice?

The short answer: for a typical dental practice missing about 25% of 90 weekly calls, unanswered calls cost roughly $28,519 a month — about $342,228 a year. That is an average, not your number, so the calculator below lets you swap in your own call volume and job value.

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Missed call cost calculator for dental practices

Pre-filled with typical dental practice figures. Change them to match your business.

Your estimate

Calls missed per month
97.5
Customers lost per month
43.9
Revenue missed per month
$28,519
Revenue missed per year
$342,225

An estimate based on the numbers you entered, not a guarantee.

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The Math, Step By Step

  • 90 calls a week × 25% missed = 22.5 missed calls a week.
  • 22.5 × 4.33 weeks = 97.5 missed calls a month.
  • 97.5 × 45% booking rate = 43.9 lost customers a month.
  • 43.9 × $650 average value = $28,519 a month, $342,228 a year.

Which Calls Dental practices Actually Miss

  • New patient calling to ask whether you take their insurance.
  • Toothache calls that go to the practice that picks up.
  • Same-day cancellations you cannot backfill because nobody answered.
  • Recall patients trying to rebook a hygiene visit.

Why The True Cost Is Higher Than One Job

A new patient in a general practice is typically worth several thousand dollars over their time with you, before any restorative work.

When The Calls Come In

Front desk phones overflow during check-in rushes and lunch, and every unanswered new-patient call is a chair that stays empty.

What It Costs To Stop Missing Them

Nicole answers every call 24/7 from $99 a month, including up to 250 minutes of AI call time. Against an estimated $28,519 a month in missed revenue, catching a single extra job usually covers the plan. Call (415) 413-5576 and test her with the questions your callers ask.

Simple pricing, no contracts

7-day free trial on every plan · Cancel anytime · No contracts. Start on Starter — $99/month. Growth and Extreme Pro are direct upgrades. Pick the call volume that fits your business.

Starter

STARTER

$99/month

$99 one-time setup fee

250 AI minutes/month

7-day free trial · Cancel anytime

  • AI receptionist
  • Lead capture
  • Message taking
  • FAQ handling
  • Spam protection
  • Custom call instructions
Start Your Free 7 Day Trial

Growth

⭐ MOST POPULAR

$199/month

$199 one-time setup fee

500 AI minutes/month

7-day free trial · Cancel anytime

  • Everything in Starter, plus:
  • Appointment booking
  • More advanced call handling
  • Warm transfers
  • Additional customization
Start Your Free 7 Day Trial

Extreme Pro

EXTREME PRO

$299/month

$299 one-time setup fee

1,000 AI minutes/month

7-day free trial · Cancel anytime

  • Everything in Growth, plus:
  • Advanced call routing
  • Expanded customization
  • Additional business training
  • Priority setup/support
Start Your Free 7 Day Trial

7-day free trial on every plan · Cancel anytime · No contracts

Compare all plans →Or call (415) 413-5576

Frequently asked questions

How many calls does a typical dental practice miss?

Most dental practices we speak to miss somewhere between 20% and 40% of inbound calls once you count after-hours, weekends and calls that arrive while staff are busy. The figure is usually higher than owners expect until they check their call logs.

Do missed callers call back?

Usually not. Most callers who reach voicemail hang up and dial the next business on their list, which is why speed to answer matters more than callback speed.

Is an answering service worth it for a dental practice?

If your average job is worth $650, a $99/month plan pays for itself the moment it catches 1 extra job a month.

Keep reading

Q&AWhat Happens When Customers Reach Your Voicemail?What really happens after the beep: the caller hangs up and dials the next business on their list.ComparisonAnswering Service vs Voicemail vs AI ReceptionistCost, speed, booking ability and after-hours coverage compared across all three options.Q&AI Only Get 4 Calls A Day — Do I Need An Answering Service?Low volume makes each call worth more, not less. Here is the break-even math.

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