Q&A

Answering Service for Roofing Companies

Roofing is feast or famine on the phone. Quiet weeks, then a hailstorm or a stalled Gulf low and suddenly hundreds of homeowners are calling at once — while you and your crew are on roofs tarping leaks. Every call that goes to voicemail that night is a job for someone else.

Why Storm Calls Need A Live Answer

  • Homeowners with water coming through the ceiling call until someone picks up.
  • Insurance-driven jobs are large — a full replacement can be $10,000 to $25,000.
  • Storm-chasing competitors flood your area within days; the first answer wins.
  • Calls cluster at night and on weekends, exactly when your office is closed.

What Nicole Captures On Every Roofing Call

  • Active leak or not, and where water is coming in.
  • Address, roof age and type if known.
  • Whether the homeowner has filed or plans to file an insurance claim.
  • Photos request and a booked inspection time.

Built For Storm Season

Nicole answers unlimited calls at the same time, so a storm spike never hits a busy signal. Active leaks get texted to you immediately; inspections get booked. See our El Niño contractor guides for storm-prep checklists by state.

Cost

Every plan includes a 7-day free trial. Nothing is charged until the trial ends, and you can cancel anytime. Plans start at $99/month (250 minutes) plus a one-time $99 setup fee that only applies if you stay. One storm-season replacement pays for years of coverage. Call (415) 413-5576 to try it.

Simple pricing, no contracts

7-day free trial on every plan · Cancel anytime · No contracts. Start on Starter — $99/month. Growth and Extreme Pro are direct upgrades. Pick the call volume that fits your business.

Starter

STARTER

$99/month

$99 one-time setup fee

250 AI minutes/month

7-day free trial · Cancel anytime

  • AI receptionist
  • Lead capture
  • Message taking
  • FAQ handling
  • Spam protection
  • Custom call instructions

Growth

⭐ MOST POPULAR

$199/month

$199 one-time setup fee

500 AI minutes/month

7-day free trial · Cancel anytime

  • Everything in Starter, plus:
  • Appointment booking
  • More advanced call handling
  • Warm transfers
  • Additional customization

Extreme Pro

EXTREME PRO

$299/month

$299 one-time setup fee

1,000 AI minutes/month

7-day free trial · Cancel anytime

  • Everything in Growth, plus:
  • Advanced call routing
  • Expanded customization
  • Additional business training
  • Priority setup/support

7-day free trial on every plan · Cancel anytime · No contracts

Compare all plans →Or call (415) 413-5576

Frequently asked questions

Can Nicole handle 50 calls in an hour after a hailstorm?

Yes. She answers every call at the same time — no hold queue, no voicemail.

Will she ask about insurance claims?

Yes, if you want her to. You set the questions she asks on every call.

Do I need to change my phone number?

No. You forward your existing number to Nicole, all the time or only when you don't pick up.

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