Privacy Policy

No More Missed Calls (“No More Missed Calls,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, use our AI receptionist services, communicate with us, or otherwise interact with our services.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

Depending on how you interact with us, we may collect:

Information You Provide

Name and business name
Phone number
Email address
Business address
Billing and payment information
Business hours and service information
Appointment and scheduling information
Information you provide when contacting support
Information provided during registration

Call and Communication Information

When you use our AI receptionist services, we may collect information relating to telephone calls handled by the service, including:

Caller and business phone numbers
Call date, time, and duration
Call recordings (where permitted)
Call transcripts
Voicemail information
Customer names and contact info
Appointment requests
Conversational data

Call recording may be subject to applicable federal and state laws. Customers are responsible for configuring and using the service in compliance with applicable recording and consent requirements.

Automatically Collected Information

When you visit our website, we may automatically collect information such as IP address, browser type, device information, operating system, pages visited, referring websites, and general usage information. We may use cookies and similar technologies for functionality, analytics, security, and website improvement.

2. HOW WE USE INFORMATION

We may use information to:

Provide AI receptionist services
Answer and manage telephone calls
Capture customer leads
Schedule appointments
Send account communications
Process payments
Provide customer support
Improve our services and website
Monitor performance and security
Detect fraud or unauthorized activity
Comply with legal obligations
Send marketing (with consent)

We do not use customer information for purposes materially different from those described in this Privacy Policy without providing appropriate notice where required by law.

3. AI RECEPTIONIST AND CUSTOMER DATA

Our AI receptionist may process information provided during telephone conversations in order to perform requested functions such as answering questions, collecting customer information, taking messages, and scheduling appointments.

AI-generated responses may occasionally contain errors. Businesses using our service are responsible for reviewing their configuration and determining whether information collected or actions taken by the AI receptionist are appropriate for their business.

4. HOW WE SHARE INFORMATION

We may share information with trusted service providers that help us operate our business, such as cloud hosting, telecommunications, AI technology, scheduling, payment processing, CRM, analytics, and support platforms.

These providers may process information only as necessary to provide services to us or as otherwise permitted by law.

We do not sell personal information for money.

5. DATA RETENTION & SECURITY

We retain information for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, enforce agreements, and comply with legal obligations.

We use reasonable administrative, technical, and organizational safeguards designed to protect information. However, no method of transmission is completely secure, and we cannot guarantee absolute security.

6. TEXT MESSAGES

If you provide your phone number and expressly opt in to receive SMS messages, we may send service-related and, where permitted, marketing text messages. Message frequency may vary. Message and data rates may apply. Reply HELP for assistance or STOP to opt out. SMS consent is not a condition of purchase.

7. YOUR PRIVACY RIGHTS

Depending on where you live, you may have rights to access, delete, or correct your personal information. California residents may have additional rights under the CCPA.

To submit a privacy request, contact us at:

Email: growyourbayareabusiness@gmail.com

14. CONTACT US

No More Missed Calls